Initial Setup of Mail Profile
Note: Ensure Outlook is closed
- Open Mail Settings
- Select 'Start - Settings -
Control Panel'
- In 'Control Panel' double click
on the 'Mail' icon
Since this is an initial set up of
Exchange, the services box should be empty.
Add the Exchange service
- Click the 'Add.' button
- In the 'Add Service to Profile'
window, select 'Microsoft Exchange Server'
- In the 'Microsoft Exchange
Server' window, type 'MIAEX01' into the 'Microsoft Exchange Server' text
box.
- Clear the 'Mailbox' text box and
type the username into it.
- Click the 'Check Name' button
- Click the 'Ok' button
Add the Outlook Address book service
This gives the customer the ability to send mail to entries in the
Contacts folder.
- Click the 'Add.' button
- In the 'Add Service to Profile'
window, select 'Outlook Address Book'
- Click the 'Ok' button
Add the Personal Folders service
- Click the 'Add.' button
- In the 'Add Service to Profile'
window, select 'Personal Folders'
- In the 'Create/Open Personal
Folders File' window, browse to the customers H: drive. (See Example 1)
- Type in the name of the file
using the username with a .pst extension (See Example 1)
(Example 1)
- Click the 'Open' button
- In the 'Personal Folders'
window, click the 'Ok' button
Close the 'Delivery to Exchange
Server Properties' window
Note:
If you launch Outlook at this time, the user should see their mailbox and
the personal folders. The user should also be able to send and receive
e-mail.
Verification of Mail Profile
Note: Ensure Outlook is closed
Open Mail Settings
- Select 'Start - Settings -
Control Panel'
- In 'Control Panel' double click
on the 'Mail' icon
Ensure all services are present
- You should see each of the
following services in the 'Delivery to Exchange Server Properties'
window
- Microsoft Exchange Server
- Outlook Address Book
- Personal Folders
Check the 'Microsoft Exchange
Server' service
- Highlight 'Microsoft Exchange
Server'
- Click the 'Properties' button
- Ensure the 'Microsoft Exchange
Server' text box has either MIAEX01 or MIAEX02
- Ensure the 'Mailbox' text box
has the customers name
- Click the 'Ok' button
Close the 'Delivery to Exchange
Server Properties' window.
Note:
If any of the services were missing or configured incorrectly, please refer
to part three of this document, 'Removal of Mail Profile'. When you are done
removing the Mail Profile, then refer to Part One of this document, "Initial
Setup of Mail Profile."
Removal of Mail Profile
Note: Ensure Outlook is closed
Open Mail Settings
- Select 'Start - Settings -
Control Panel'
- In 'Control Panel' double click
on the 'Mail' icon
Note:
In the 'Deliver to Exchange Server Properties' window, Highlight each server
listed and click the 'Remove' button. Ensure you remove ALL of the services
in the list box below the label 'The following information services are set
up in this profile:'
Close the 'Delivery to Exchange
Server Properties' window.
Log the user off the computer
- Select 'Start - Shutdown'
- Highlight the radio button next
to 'Close all programs and log onto a different computer?'
- Click the 'Yes' button
Log the user back onto the computer
by hitting the 'Ctrl', 'Alt, and 'Delete' keys simultaneously.
Note:
In order to recreate the mail profile for the user, refer to Part One of
this document, 'Initial Setup of Mail Profile' |
The purpose of this document is to
describe how to set up an initial mail profile and how to verify that the
mail profile is correct as well as correct mail profile problems. There will
be three sections to this instruction:
